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Designed for organisations of any size and any sector, ISO 9001 certification helps ensure that your clients experience consistent, good quality products and services. Over one million companies and organisations across the world are certified to ISO 9001.
The ISO 9001 certification is based on a number of quality management principles including a strong client focus, the motivation and implication of top management, the process approach, and a commitment to continual improvement.
ISO 9001 certification can help your business:
There are six key stages in the ISO 9001 certification process your business will need to complete:
A comprehensive understanding of the ISO 9001 standard, its purpose, and what it means for your organisation will help make the certification process smooth.
A gap analysis will determine your organisation’s current quality standards. From there, the steps required to achieve and maintain your ISO 9001 certification can be determined and a timeline created.
The ISO 9001 standard’s purpose is to provide your organisation with an ongoing quality management system. A key component of this is documentation. Documentation will be prepared at this stage which provides procedures, objectives, and policies to help your organisation stay ISO 9001 compliant.
At this stage, your ISO 9001 requirements will be integrated into your organisation. This is often the most time-consuming phase and involves, among other things, training and educating employees, business planning, and developing an internal audit schedule. QMS assesses your organisation’s management system once you’ve implemented it.
Ongoing internal and external assessment is a crucial element of ISO 9001 certification. It means challenges and issues can be identified, efficiency and safety improved, and compliance maintained.
ISO 9001 Certification is not a simple one-off process, it’s about creating a culture of continual improvement. Through ongoing auditing from independent assessors, your organisation will continually improve and stay up to date with ISO standards.
When applying for ISO 9001 certification, your organisation will undergo an assessment process to review its operational sites, functions, products, services, and processes. Your organisation will have to demonstrate that it has effectively implemented sections four to 10 of ISO 9001.
This pertains to:
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