Decisions to do so are not taken lightly, and we have developed the following guidelines to clearly explain the processes and procedures involved.
Why could my certification be suspended?
Under accreditation rules, there are various circumstances that could lead to the suspension of your certification, such as the following:
If a major non-conformance is raised, you have a 30-day window to address the non-conformance and have the corrective actions verified and closed out. Until the non-conformance is closed, the status of the certification will remain as ‘suspended’ (assuming the non-conformance has resulted in temporary suspension of the certification in the first place).
Please note that a major non-conformance may be raised if QMS receives external evidence that a major failure in compliance has occurred. This may happen at any time if we are made aware of a major failure of a client’s management system – not just during a scheduled assessment.
How can my certification be reinstated?
In the case of non-conformance, when we are satisfied that a major non-conformance has been addressed the non-conformance can be closed or downgraded. When this happens, the status of the certification immediately goes back to normal, meaning any temporary suspension is removed (assuming the non-conformance resulted in temporary suspension of the certification in the first place).
Why could my certification be withdrawn?
As a certified organisation you may withdraw, or have your certification withdrawn, in these two circumstances:
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