What is a Quality Management System?
A Quality Management System is a holistic system containing processes, procedures and policies that help your business achieve quality objectives. The system acts as a hub for your documentation and policies, helping you establish a clear picture of business objectives, and an understanding of how activities taking place within your business can help align with your aspirations for quality and excellence.
In short, having a Quality Management System helps you identify areas of improvement and improve on existing processes, to ensure they align with your business objectives.
What are the benefits of Quality Management certification?
Having a Quality Management System certification proves to others (external assessors, clients, regulators and tendering authorities) that your organisation has a documented system and process for achieving quality outputs and products. The benefits for your business are clear and tangible:
How do I implement a Quality Management System?
Your first step should be identifying business goals. This is what the entire quality management system relies upon. QMS can help guide you through the certification process, drawing on over 25 years of industry experience.
You will need to analyse your business to understand the key areas the quality management system will work with. A holistic approach will help your business achieve its overarching goal with the quality management plan.
Planning how you intend to achieve quality is the next step. This may involve developing processes and systems to support your quality objectives. For example, if the goal is to grow the business through quality products and client service, a quality management system may contain processes for designing and developing the product. The client service component may have individual procedures for the sales and client service team.
From here your quality management system requires your business to train and inform your staff of their responsibilities, and the procedures they will need to follow. Utilising our highly experienced trainers and specialist educators, QMS can help train your staff in the standard requirements. If there is documentation involved, your team will need to know how to fill in the documentation, and where to store it for review.
Once your staff are trained, your system is live and functioning. Your business will need to bring in an independent assessor (such as a QMS assessor) to review your management system. Once this assessment is conducted, your business will either be certified, or QMS will provide recommendations for improvement. Your business will also need to conduct regular internal reviews to ensure your business is continually improving the system.
What types of Quality Management System certification are there?
ISO 9001 is the primary quality management system certification recognised worldwide.
How can QMS help your business with quality management certification?
Quality management certification represents an investment in your organisation that has flow on benefits across every aspect of your operation, both internally and externally. Most importantly, you are building your organisation on quality management standards that improve efficiency and performance across the board. QMS assessors will work closely with you at every certification stage, to ensure your quality management system is compliant with the standards, so your business can continue to grow and succeed.
For those businesses operating in NSW, learn about becoming an NSW Government supplier of choice through the NSW QMS guidelines.
What is an Environmental Management System?
An Environmental Management System (EMS) is a system containing all the relevant processes and policies around your organisation’s environmental programs. It’s a holistic management approach to identifying and controlling your environmental issues. The aim of an EMS is to improve your environmental performance and ensure compliance with the standard.
Environmental management standards provide a benchmark you can measure your existing system against. If there are areas for improvement, you can take steps to ensure your business is compliant. Once you have achieved compliance – which QMS can expertly assist you with – you will be able to consistently record your environmental performance, for the benefit of your internal and external stakeholders.
What are the benefits of Environmental Management Systems certification?
Having an effective Environmental Management System (EMS) in place is hugely beneficial if you are looking to better manage your environmental impacts.
Implementing an EMS indicates that yours is a forward-thinking organisation that takes responsibility for your environmental performance. Therefore, an EMS can improve your likelihood of winning certain tenders.
A significant benefit of an EMS is that your organisation will improve its ongoing performance and potentially cut costs, by reducing waste and being more efficient with its use of resources.
How do I implement an Environmental Management System?
The implementation of an EMS is similar to that for other ISO standards:
Continual improvement is critical to a successful EMS, given that what was best practice three years ago may not be in 12 months’ time. QMS can guide you throughout the ongoing certification process.
What types of Environmental Management Systems certification are there?
Read about the two main types of Environmental Management Systems certification:
What is a Safety Management System?
A Safety Management System (SMS) is a holistic approach to managing safety in your organisation. The system analyses existing structures, processes and procedures, and identifies areas that require improvement or changes.
Safety Management Systems certification has become an important compliance issue for many organisations, with specific certifications becoming major requirements for many contracts and tenders.
What are the benefits of Safety Management Systems certification?
Compliance with safety regulations is vital for the successful management of your business. By gaining specific safety certifications – which QMS can expertly assist you with – you are working towards creating a workplace that recognises and rewards safe practice. The range of safety certifications available through QMS reflect established standards and can be applied to a range of diverse organisations.
Safety management certifications also help to communicate to your external stakeholders the manner in which your organisation operates, and the importance of safety standards throughout your operations. This commitment to safety can open your organisation up to many new client opportunities and business prospects.
What’s the difference between AS/NZS 4801 Certification, ISO45001 Certification, and the NSW WHSMS Guidelines?
AS/NZS 4801 Certification
AS/NZS 4801 is the Australia/New Zealand standard for occupational health and safety management systems. This standard helps businesses create the correct systems and processes to ensure the safety of staff, contractors, suppliers and external stakeholders.
The standard requires proof of three commitments:
ISO 45001:2018 Certification
ISO 45001:2018 is the new international Workplace Health & Safety standard, which was published in March 2018. If you have an existing certification you will be able to transition to this new standard, which will be focusing on identifying occupational health and safety hazards in organisations, with a specific focus on operation systems.
NSW WHSMS Guidelines
NSW WHSMS Guidelines is a state-specific guide for NSW Government agencies who are working in construction and infrastructure projects. The guide helps create a safer workplace and allows organisations to qualify for tenders with a contract value of $1 million or more.
ISO 9001 is a critical certification that will give your organisation a distinct competitive advantage, whilst expanding your opportunities to participate in tenders.Learn more about ISO 9001 Certification
ISO 45001 is an international standard for occupational health and safety. In gaining this certification with the guidance of QMS you will be putting your organisation in the position to compete at the highest international level.Learn more about ISO 45001 Certification
ISO 14001 certification helps you improve environmental performance and can be used to create a standardised approach to managing a business with an environmentally-friendly and sustainable focus.Learn more about ISO 14001 Certification
AS/NZS 4801 certification helps you mitigate risk and improve business performance through a safer working environment.Learn more about AS/NZS 4801 Certification
OHSAS 18001 has been withdrawn and replaced with ISO 45001.Learn more about OHAS 18001 Certification
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